HERO-Information Office

Strategic Planning Resources at ACCE

HERO Team/ Sarah Myers on Tuesday, October 15, 2013 at 12:00:00 am 

Where do you go and what resources do you use for your chamber's strategic planning process? One place to turn and return to is ACCE's Strategic Planning Chamberpedia page from the HERO portal. We have put together a collection of resources on strategic planning and our page specifically address available Online Resources and Examples, working Samples of Strategic Plans from our members, Presentations from the ACCE 2013 Convention, and Articles from previous issues of ACCE's Chamber Executive magazine. Just want to get your feet wet? Check out the Strategic Planning Samples from the ACCE Samples Library.

Like all our Chamberpedia pages and in our Samples Library, we invite and welcome your contributions to help us continue to grow and expand on these valuable resources. Have a sample Strategic Plan or go-to resource you use at your chamber? Let us know by emailing or visit Ask ACCE to connect with more ACCE resources.

The HERO team can also prepare a customized Operations Survey PowerPoint presentation for your chamber. This presentation is great for planning purposes and provides a way to show your board or staff how your chamber compares to other chambers across the country. This PowerPoint presentation, customized with your chamber's logo, includes all of the charts and graphs from the 2012-2013 Operations Survey report. Your chamber's survey responses and calculated measures are plotted on each chart.  This is a visually appealing graphical representation of your chamber's membership statistics, financial indicators, and operating ratios relative to chambers across the country.  The presentation can be purchased anytime. Available now at ACCE's Bookstore.

Questions? Please email us at

Tags: Chamberpedia, Customized Operations Survey PowerPoint Presentation, HERO, Strategic Planning

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Several new titles in ACCE's store

HERO Team / Sarah Myers on Thursday, September 26, 2013 at 12:00:00 am 

Search the ACCE Store by title, author, desciprtion, publisher, or genre and purchase titles directly through Amazon, or in some cases, through the publisher directly. You can also rate each title and give a commentary review. To purchase titles and give ratings and reviews, you will need your ACCE login credentials. To obtain your username and password, you can request it here. Please email if you need assistance.

New titles recently added include:

When the Boomers Bail: A Community Economic Survival Guide, by Mark Lautman
As the industrialized world recovers from the great recession, we face an even graver economic threat. A structural shortage of qualified workers is creating a zero-sum labor market that is forcing communities to steal talent from each other in order to survive and grow. In When the Boomers Bail, economic architect Mark Lautman details the causes of the problem, explains how it changes the game, and what you can do about it.
230 pages, Logan Square Press (February 4, 2011)

When we are the foreigners: What Chinese think about working with Americans, by John Doggett, Orlando Kelm, Haiping Tang
Of course it is a matter of your starting point, but as Americans, don’t we usually think of the other guys as the foreigners? After all, they are the ones who talk with an accent, right? When We Are the Foreigners provides readers a new perspective, seeing international business from the vantage point of the Chinese. What is it like for them to handle working with Americans? The eight case studies illustrate many of the cultural issues that bewilder Americans and Chinese when they interact with one another.
158 pages, CreateSpace Independent Publishing Platform (August 22, 2011)

The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It, by Michael Gerber
In this first new and totally revised edition of the 150,000-copy underground bestseller, The E-Myth, Michael Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business. He walks you through the steps in the life of a business from entrepreneurial infancy, through adolescent growing pains, to the mature entrepreneurial perspective, the guiding light of all businesses that succeed.
268 pages, HarperCollins; 2nd Edition edition (2001)

New Realities for Funding Economic Development Organizations, by Swati Ghosh, Dana Crater
Funding for economic development organizations (EDOs) is changing in response to various global, national and local shifts. Not only are funding mechanisms impacted, but also EDO structures and their business practices.
72 pages, IEDC

Unlocking Entrepreneurship: A Handbook for Economic Developers, by Swati Ghosh, Shari Garmise
In an increasingly competitive global marketplace, the capacity of a community's entrepreneurial firms will be the driving force behind economic recovery, job creation, greater resiliency in the face of disasters, and regional economic transformation. For economic developers charged with job and wealth creation in their communities, the significance of entrepreneurship requires them to adapt their practice to focus on access to tools, strategies, networks and institutions that support entrepreneurial firms.
150 pages, IEDC

Jobs in the Making: Economic Development Strategies to Grow Manufacturing, by Patrick McHugh
This report from IEDC, the result of a year-long research project supported by the Economic Development Research Partners program, explores the evolution of the manufacturing sector and what communities can do to foster its viability. It combines high-level discussions of important market trends with nuts-and-bolts guidance on what those trends mean for communities that are working to protect and grow manufacturing jobs.
150 pages, IEDC

Have a bookstore recommendation? Email with suggested titles.

Tags: ACCE Store, books, bookstore

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New Chamberpedia Page on Dues Models

HERO Team / Sarah Myers on Thursday, September 12, 2013 at 12:00:00 am 

From the Chamberpedia page on Membership Management, ACCE members can now access the new section on Dues Models and added two new topic pages for Tiered Dues and Fair Share Dues. The Dues Models page was previously called Membership Investment Management and the HERO Team recognized the need to expand this section to allow for new resources on Tiered Dues and Fair Share Dues. These new pages were developed in conjunction with the forthcoming Chamber Executive article (Fall 2013) on Tiered Dues, which references the samples we have highlighted on the Tiered Dues and Fair Share Dues pages.

By visiting these new Dues Models resources, you can access Sample Dues Schedules (for both Tiered Dues and Fair Share Dues) with numerous real-life dues examples (including membership applications and brochures, investment schedules, and links for online applications with member benefits) from chambers across the country. Additional resources include articles from Chamber Executive, Surveys and Research (including the Operations Survey and relevant QuickPolls), Books and e-Books, and Courses and Presentations, all that will augment your knowledge and awareness on dues models.

The Tiered Dues page also has supplemental resources with a Menu of Tiered Dues Benefits and a section on Explaining Tiered Dues to Members.

For questions, research assistance, or if you have a sample or web resource to contribute to these new pages or any of our other Chamberpedia pages, please email


Tags: HERO, Information Office

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It Ain't So

Mick Fleming on Wednesday, March 9, 2011 at 12:00:00 am 
A recent story posted on a Chapel Hill newspaper's website talked about possible legal and tax problems for assorted parties if local governments are paying members of state or local chambers.  It just ain't so.  The writer was correct in stating that there can be many reasons why a chamber or government entity would not WANT to be in a member relationship.  There are, however, no prohibitions, threats to non-profit status, or legal problems related to municipal governments or their agencies joining chambers.  The writer was misinformed or misunderstood the statutes, rules and precedents involved, some of which go back to the founding fathers.  Venable Partners, one of the most prominent non-profit law specialists in the country, will soon be providing written guidance and further clarification for members of ACCE.
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