HERO-Information Office

Chambers commonly have questions about working with board members. Common questions include "How do I orient my new board members?" and "How do I manage conflicts of interest on my board?" or "How can I effectively work with my new board chair?" ACCE's HERO portal contains resources to address these questions and more!

Books in the ACCE Store:

• How To Manage Your Board While Your Board Manages You: A Practical Guide To Working Effectively With a Board For Both New and Experienced  CEOs by Martin M. Coyne II
  
• Managing Conflicts of Interest, A Primer for Nonprofit Boards by Daniel L. Kurtz and Sarah E. Paul
  
• Taming the Troublesome Board Member by Katha Kissman
  
• The Imperfect Board Member: Discovering the Seven Disciplines of Governance Excellence by Jim Brown
  
• The Nonprofit Board Answer Book: A Practical Guide for Board Members and Chief Executives by BoardSource
  
• Nonprofit Management 101: A Complete and Practical Guide for Leaders and Professionals by Darian Rodriguez Heyman
  
• Governance as Leadership: Reframing the Work of Nonprofit Boards by Richard P. Chait, William P. Ryan, and Barbara E. Taylor
  
• Presenting: Board Orientation, An Introductory Presentation for Nonprofit Board Members by BoardSource

ACCE University eCourse:

• Chamber 101: Introducing the Work of Chambers of Commerce: In this foundational 8-part eCourse twelve chamber practitioners offer a broad stroke presentation that highlights the work of chambers. This online course is designed to both work in tandem with chamber staff and board orientation programming, while offering a flexibile training tool that can be incorporated into any chamber retreat, lunch-n-learn or training activity.
  
  

Chamberpedia pages:

• Board Composition and Responsibilities 
• Board Management and Conflict
• Board Meetings and Retreats
• Board Member and CEO Relationships
• Bylaws

Chamber Executive Magazine articles:

• How Well Does Your Board Govern?
• Whose Responsibility Is It?
• Board Effectiveness
• Board Orientation
• The Chamber Board
• Board Policy is Good Policy
• To Steer the Ship, a Board Needs DirectionFrom the Chair: An Effective Board Begins With Clarity
• Educating Rita, Mark, Thomas and Eduardo…
• Planning a Productive and Efficient Board Retreat

Samples – Board Management:

• Greater Valparaiso Chamber of Commerce Ethics Policies
• Characteristics and Attributes of an Ideal Board Member
• Governance: Board Appraisal (VA)
• Governance: Conflict of Interest Statement (ACCE)
• Governance Policy (Lubbock, TX)
• See all Board Management Samples

Other Resources:

Outside of ACCE, other valuable resources for working with boards are avaialble through BoardSource.org. They offer publications through their Learning Center. Some of their resources are free and some have a cost.

Please note - for ACCE's online resources, members will need to Log in with your username and password. (Forgot your password? Click here.) Have questions, need research assistance, or want to suggest a new link or contribute to our Samples? Please email us at HERO@acce.org.

Tags: Chamberpedia, HERO, Samples Library, Working with Boards, Board Management