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Chamber Statistics Snapshot Reports

Holly South on Thursday, October 1, 2015 at 11:00:00 am 

We have several new FY 2014 reports available, based on chamber data collected in Dynamic Chamber Benchmarking:

If you have any questions about how to find these reports, please contact HERO@acce.org.

Tags: HERO, Operations Survey, Salary Survey

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Fiscal Year 2014 Operations Survey Reports and Comparisons Now Available for Immediate Download

HERO Team / Sarah Myers on Friday, April 10, 2015 at 12:00:00 am 

FY 2014 reports and comparisons are now available!

  • If you participated in the FY 2014 Operations Survey in Dynamic Chamber Benchmarking (DCB), thank you, your customized reports are awaiting you. If you didn't participate, you can still do so, and your FREE customized reports will be available as soon as your data is in.

  • The traditional Chamber Operations Survey Report publication (showing 5 year trends by total revenue categories) is available in the ACCE Bookstore ($199 for members or $250 for non-members; Free for Horizon Investors and those with the All ACCEss Pass).

  • The Membership Statistics report (showing 5 year trends by revenue categories) is available for FREE for all ACCE members. It is also available in DCB in the Operations Survey section, under “Reports and Charts”, customized to your chamber!

More on the DCB Survey Platform:
Login to Dynamic Chamber Benchmarking with your ACCE username and password (Don’t know it? Recall it here.) DCB is available 24/7, year round and chambers can participate by entering data in FY’s 2012, 2013, or 2014 and receive FREE comparisons and reports, instantly. Participate in 3 easy steps: Chamber Profile, Operations Survey, Salary Survey (open to CEOs or their delegates). Download the Quick Start Guide (pdf) for step-by-step instructions on using the platform or use the Data Collection Worksheet to help organize your chamber's answers to each of the survey section questions. Visit the Support page inside the platform for more definitions.

Need help?
Learn how to download the FY 2014 reports and comparison in DCB at our Lunch and Learn Webinar on 4/15 (12:30-1 pm Eastern) or attend a future DCB webinar.  For questions or support requests, email HERO@acce.org.

Tags: Dynamic Chamber Benchmarking, Membership Statistics, Operations Survey

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Reports and Comparisons for Fiscal Year 2014 available in Dynamic Chamber Benchmarking

HERO Team / Sarah Myers on Tuesday, March 24, 2015 at 12:00:00 am 

Get your Chamber's Fiscal Year 2014 data in Dynamic Chamber Benchmarking and get free instant comparisons and reports for the Operations Survey, Membership Statistics and Salary Survey reports. Participate in 3 easy steps. Read more about access on our Research Overview page.

1. Log in to Dynamic Chamber Benchmarking with your ACCE username and password. Log in anytime you need to - the system is open 24/7, all year round! It is FREE for ACCE members.

2. Complete the Chamber Profile (required) section first. Then complete the Operations Survey and Salary Survey sections. Note: The Salary Survey section is open to CEO's or their delegates. CEOs may email permission for staff access to HERO@acce.org.

3. Once you have completed 50% or more of each survey, use the Compare Chambers tool and the Reports and Charts service, available in each survey section.

In each survey section, Compare Chambers is used to view on-screen comparisons of your chamber's responses and percentile to each survey questions. In addition to on-screen viewing, you can download the individual metrics to PowerPoint slides, PDF files, or use the Save As option to save each individual survey module by PDF or Spreadsheet. Compare Chambers also works with Year-Over-Year comparisons to view your chamber's performance from 2014-2013 or from 2013-2012. You can input your chamber's data for any fiscal year currently available (2012, 2013, 2014).

Reports and Charts, in each survey section, is used to download the full reports and calculations of the Operations Survey, Membership Statistics and Salary Survey reports, including the new CEO Compensation Overview, CEO & HR Statistics, Senior and Mid-Level Staff, Sales Staff, and Support Staff salary reports. Download these reports and view your chamber's percentile compared to the 25th, 50th, and 75th percentiles of participating chambers.

Tips: Use the powerful filters to compare your chamber to a specific subset of chambers, allowing for apples-to-apples comparisons in revenue, membership size, region, population, staff size and more. Create your own Peer Cluster filter and select 5 or more chambers by name to compare your chamber to. All data is represented in aggregate and data remains anonymous. Use Dynamic Chamber Benchmarking comparisons and reports anytime you need them - making it a truly dynamic system. Need to see your retention stats for tomorrow's board meeting? Bingo! Need to see how your Sales Staff compensation levels and commissions compare to chambers in your region? Check. Need to compare your chamber's revenue or expense to others with similar membership sizes? We've got it all in Dynamic Chamber Benchmarking.

Support and Questions: Go to Support in Dynamic Chamber Benchmarking or visit our Working with DCB page. Download the the Quick Start Guide (pdf) for step-by-step instructions on using the platform or use the Data Collection Worksheet to help organize your chamber's answers to each of the survey section questions. Attend one of our upcoming webinars. Email HERO@acce.org for individual assistance.

Tags: 2014 reports, Dynamic Chamber Benchmarking, Operations Survey, Salary Survey

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ACCE's 2013-14 Operations Survey Report Now Available

HERO Team / Sarah Myers on Thursday, June 26, 2014 at 12:00:00 am 

ACCE's Annual Operation Survey report for 2013-14 is now available. With the most recent data collected in the spring of 2014, the 10th Annual ACCE Chamber Operations Survey Report provides the most comprehensive benchmarking data for the chamber industry. The PDF report features 28 charts and graphs, and is built on data sets collected for 2008-2013. Current statistics (for program year 2013) have been calculated from 248 chambers and cover the following areas: organizational structure and function, governance, staffing, membership, and finances.

For participants in the survey cycle (which ran in Feb-Mar 2014), you may now download the report and spreadsheet of responses at no charge here, through My Account. Login, then select "Operations Survey & Online Results" and choose "Review Results 2013-14 Operations Survey." You can download the PDF report and Excel spreadsheet of results.

If you did not participate in the survey cycle, you may purchase a copy of the 10th Annual ACCE Chamber Operations Survey Report through the ACCE Store.

Free to all members, we have the ACCE Annual Membership Statistics report, available for download here.

Please note, the HERO team will not be creating custom operations survey PowerPoint presentations this summer... However, stay tuned for some exciting news about a new survey platform to launch later this summer, which will allow all survey participants to access reports and custom benchmarking options. The product is currently in development stages and watch for our updates and announcements through the summer. For the very latest news, please visit the ACCE booth during our Annual Convention, August 12-15, and experience a live demonstration and tour of the new system.

Find more information on ACCE's Surveys and Data offerings, including the Chamber Operations Survey, Salary (Compensation and Benefits) Survey, QuickPolls, and Other Research with whitepapers, the Schapiro Report, and other studies.

If you have any questions or need additional information to access the Annual ACCE Chamber Operations Survey Report, please contact HERO@acce.org.


Tags: HERO, Operations Survey

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In the Know: Operations Survey Tutorial

HERO Team / Sarah Myers on Wednesday, February 12, 2014 at 12:00:00 am 

It's time to participate in ACCE's Annual Operations Survey. The Operations Survey provides chambers with information they can use to establish comparisons and benchmarks with similar chambers of commerce. 

Participate in the 2013-2014 Operations Survey NOW through March 3rd. 

To get started, please view our NEW TUTORIAL on completing the Operations Survey.

Ready to jump right in? Visit our Operations Survey web page complete with access links and instructions.

Here are the direct steps to complete the Survey:

For any questions or assistance, please email HERO@acce.org.

Tags: Annual Operations Survey, Operations Survey, Operations Survey Tutorial

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Participate in the 2013-2014 Operations Survey now through March 3rd

HERO Team / Sarah Myers on Friday, February 7, 2014 at 12:00:00 am 

It's that time of year - yes, sit down with a nice cup of hot coffee, watch the snow pile up outside, and participate in ACCE's annual Operations Survey.

The Annual Operations Survey provides chambers with information they can use to establish comparisons and benchmarks with similar chambers of commerce. Participate in the Survey through March 3rd.

How to participate:

The Results:
The Operations Survey results will be published this spring and you can expect to see a full report, Members Statistics mini-pub, and survey data to download via spreadsheet. Starting in May, chambers can order your customized Ops Survey presentation.

The Benefits:
By participating, your chamber is eligible to apply for ACCE Awards like the Awards for Communication Excellence (ACE) and Chamber of the Year (CoY).

For questions or assistance, please email HERO@acce.org. Thank you for participating in the Annual Operations Survey!

Tags: Operations Survey

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