ACCE University Online - Webinars

From the Winner's Circle: Showcasing and Supporting Local Businesses in D.C. (2/14/2019)

Presented by Sherry Menor-McNamara, President & CEO; and Lori Abe, Chief of Operations & Communications, Chamber of Commerce Hawaii

Presentation slides

From the Winner's Circle: Empowering Women Business Owners and Leaders (1/31/2019)

Presented by Jennifer Chittenden, Executive Director, Des Moines Downtown Chamber 

Presentation slides

Other resources: Program brochure (pages 1 and 2), committee structure, curriculum, speaker outline template, table talk

New Membership Professional Roundtable: Building a Pipeline (1/23/2019)

Presented by Rebecca Wood, Director of Sales & Corporate Partnerships, Calgary Chamber of Commerce

Presentation slides

Ten questions to ask in prospecting meetings

ACCE E-Tour, winter 2019 edition (1/17/2019)

Presented by Susan McGuire, ACCE Director of Professional Development & Programs; Dana Ketterling, Resource Development Officer; and Jen Pack, ACCE Resource Coordinator  

Link to ACCE Fast Facts Guide

The Chamber's Role in Workplace Wellness (12/13/2018)

Presented by Joe Hurd, President & CEO of the Blair County Chamber (Pa.); and Matt Beatty, Director, Iowa Sports Foundation

Presentation slides

Chamber Foundations (12/6/2018)

Presented by Kelly Hall, President & CEO, Longview Chamber of Commerce (Tex.); Todd Murphy, President, Jefferson Chamber of Commerce (La.); and Lorie Reinert, Executive Director, Lehigh Valley Chamber of Commerce (Pa.)

Presentation slides

ACCE information page on chamber foundations

ACCE samples library page on chamber foundations

Leading Veterans to the Front Line of Business (11/8/2018)

Presented by Joanna Rolek, Executive Director, Lake Forest/Lake Bluff Chamber of Commerce (Ill.); and Casey McEuin, President/Executive Director, Project RELO

Presentation slides for Joanna Rolek and Casey McEuin

CCE: Certifying the Profession (10/10/2018)

Presented by Linda Rabe, President & CEO of the Rapid City Area Chamber of Commerce; Matt McCormick, President of the Columbia Chamber of Commerce; and Crystal Moore, ACCE Vice President of Professional Development and Convention 

Presentation slides

Intent to Apply form

CCE Application and Guidelines

CCE Recommended Reading and Body of Knowledge

ACCE E-Tour, fall 2018 edition (9/20/2018)

Presented by Sarah Melby, ACCE Director of Information & Research; Susan McGuire, ACCE Director of Professional Development & Programs; Dana Ketterling, Resource Development Officer; and Jen Pack, ACCE Resource Coordinator  

Link to ACCE Fast Facts Guide

Member Personas and Why You Need Them (9/11/2018)

Presented by Cathi Hight, President, Hight Performance Group

Link to presentation slides

NAFTA: What’s at Stake? (9/5/2018)

Presented by Mark Agnew, Director, International Policy, Canadian Chamber of Commerce; and John G. Murphy, Senior Vice President for International Policy, U.S. Chamber of Commerce

Link to U.S. Chamber and Canadian Chamber fact sheets

Dynamic Chamber Benchmarking 2018 Series #3: Membership Stats (5/29/2018)

Presented by Sarah Melby, ACCE Director of Information & Research

Link to presentation slides

From the Winner's Circle: Georgia Chamber of Commerce (5/17/2018)

Presented by Jason O’Rouke, Vice President, Public Policy & Federal Affairs; and Kelsey Moore, Economic Development & Special Projects Director, Georgia Chamber of Commerce

Link to presentation slides

Program synopsis (from Chamber of the Year application)

ACCE information page on public policy surveys

ACCE E-Tour, Spring 2018 edition (5/9/2018)

Presented by Sarah Melby, ACCE Director of Information & Research; Susan McGuire, ACCE Manager of Professional Development & Programs; Dana Ketterling, Resource Development Officer; and Jen Pack, ACCE Resource Coordinator  

Link to ACCE Fast Facts Guide

From the Winner's Circle: Huntsville/Madison County Chamber of Commerce (5/3/2018)

Presented by Chip Cherry, CCE, President & CEO, Huntsville/Madison County Chamber of Commerce

Link to presentation slides

Program synopsis and supporting documents (from Chamber of the Year application)

ACCE information pages on Total Resource Campaigns and Volunteer Management

From the Winner's Circle: Paducah Area Chamber of Commerce (4/19/2018)

Presented by Sandra Wilson, President, Paducah Area Chamber of Commerce

Link to presentation slides

ACCE information page on Government Relations and Public Policy

Five Myths About Chamber Revenue - and One Legend (4/5/2018)

Presented by Chris Mead, Senior Vice President, ACCE

Link to presentation slides

ACCE information pages on Total Resource Campaigns, Affinity Programs, Membership Drives, and Capital Campaigns

From the Winner's Circle: Chattanooga Area Chamber of Commerce (3/1/2018)

Presented by Jared Bigham, Ed.D, Executive Director, Chattanooga 2.0 

Link to presentation slides

Partnering for Success - Chamber Mergers and Alliances (2/15/2018)

Presented by Jane Clark, President, Michigan West Coast Chamber of Commerce; Joe Unterreiner, President and CEO, Kalispell Chamber of Commerce; Matt Pivarnik, President and CEO, Greater Topeka Partnership; and Sarah Melby, Director of Information, ACCE

Link to presentation slides

Fair Chance Hiring (2/13/2018)

Presented by Kathy Zandona, Senior Education Attainment Division Consultant; Heather Garretson, Project Manager, Talent 2025; Andy Johnston, Vice President, Government & Corporate Affairs, Grand Rapids Area Chamber; Sherri Moses
Policy Analyst, Council of State Governments Justice Center; Lori Vogel, Employment Services Manager, Operation New Hope; and Tin Wirth, Vice President, Workforce Development, JAX Chamber   

Link to presentation slides

From the Winner's Circle: O'Fallon Chamber of Commerce and Industries (2/5/2018)

Presented by Erin Williams, President & CEO, O'Fallon Chamber of Commerce and Industries   

Link to presentation slides

The 2018 Chamber of the Year Process (1/30/2018)

Presented by Christy Gillenwater, CCE, President & CEO, Chattanooga Area Chamber of Commerce; and Michelle DeGraff, Senior Manager, Community Advancement, ACCE   

Link to presentation slides

Strategic Planning and Funding for Talent Development (1/25/2018)

Presented by Jason Hutcheson, President & CEO, Greater Burlington Partnership (Iowa); Susan Davenport, President & CEO, Gainesville Area Chamber of Commerce (Fla.); Lawrence McKinney, CEcD, CCE, IOM, Senior Project Director, Convergent Nonprofit Solutions  

Link to presentation slides

ACCE E-Tour, Winter 2018 edition (1/18/2018)

Presented by Sarah Melby, ACCE Director of Information & Research; Susan McGuire, ACCE Manager of Professional Development & Programs; and Jen Pack, ACCE Resource Coordinator  

Link to ACCE Fast Facts Guide

Renewing Your Leadership Development Program  (12/14/2017)

Presented by Sarah Melby, ACCE Director of Information & Research; Paige Muh, Community Development Director and Kim Schnoes, Board Chair, Fayette Chamber of Commerce (Ga.), and Ebony Austin, Events & Leadership Development Coordinator, Greenville Chamber (S.C.) 

Link to presentation slides

The U.S. Chamber Accreditation Process  (12/7/2017)

Presented by Ali Ehrlich, IOM, CAE, U.S. Chamber Director of Operations, Political Affairs & Federation Relations; Gary Mabrey, CCE, President & CEO, Chamber of Commerce serving Johnson City, Jonesborough, and Washington County (Tenn.); Jim Fram, former President & CEO, Greater Hot Springs Chamber of Commerce (Ark.); and Dianne Callahan, Vice President of Organizational Development, Cookeville-Putnam County Chamber of Commerce (Tenn.)

Link to presentation slides

U.S. Chamber Accreditation web page

Customer Care: The Key to Retention Success (11/9/2017)

Presented by Nicki Andereson, President and CEO, Naperville Area Chamber of Commerce 

Link to presentation slides

What to Expect from your Chamber

Afterschool STEM for Tomorrow's Workforce (11/7/2017)

Presented by David Beard, Policy and Advocacy Director, School's Out Washington; Cynthia Bennett, Vice President of Education, South Carolina Chamber of Commerce; Alisha Benson, Chief Operations Officer, Greater Spokane Incorporated; Meg Lindsay, Director, Education & Workforce/Spokane STEM, Greater Spokane Incorporated; and Zelda Waymer, Executive Director, SC Afterschool Alliance

Link to presentation slides

Membership Recognition, Part 2: Membership Achievement Awards (10/18/2017)

Presented by Sandra Brewer, Vice President of Member-Investor Services, Chattanooga Area Chamber; and Sarah Melby, Director, ACCE Information & Research

Link to presentation slides

Dynamic Chamber Benchmarking Information

Earning Your CCE (10/11/2017)

Presented by Linda Rabe, President & CEO of the Rapid City Area Chamber of Commerce and Chair-Elect of the CCE Commission; and Susan McGuire, ACCE Manager, Professional Development & Programs 

Link to presentation slides

Intent to Apply form

CCE Application and Guidelines

CCE Recommended Reading and Body of Knowledge

Divergent Leadership: Understanding Disruption, Design Thinking and Divergent Leadership (9/26/2017)

Presented by Michael Maness, Co-Founder, Subculture

Communicating Your Chamber's Value (9/7/2017)

Presented by Shari Pash, Founder, Strategic Solutions for Growth

Link to presentation slides

Membership Recognition, Part 1: Sales Contest and Lifetime Sales Achievement Awards (8/9/2017)

Presented by Kelly Fanelli, Membership Director, Chamber of Commerce of the Palm Beaches, and Susan McGuire, Manager of Professional Development and Programs, ACCE

Link to presentation slides

Link to Membership Development Division, Sales Contest, and Lifetime Sales Achievement Award pages

Sales Contest Entrance Form

Lifetime Achievement Awards Recognition Form (due June 1, 2018)

Developing the Character of our Future Workforce (5/24/2017)

Presented by Aaron Jiron, Senior Program Officer, S.D. Bechtel, Jr. Foundation; Debbi Moore, President and CEO, Las Cruces Chamber of Commerce; and Rhetta Hunyady, Vice President, Education and Training, Flint & Genesee Chamber of Commerce 

(Recording not available)

Link to presentation slides

Tales of Renewal (5/4/2017)

Presented by Candace Boothby, CCE, President & CEO of the Newnan-Coweta Chamber of Commerce, Inc.; Robert Heidt, Jr., President & CEO of the Glendale Chamber of Commerce; and Chris Mead, Senior Vice President, ACCE

Link to presentation slides

Handout - Responses to a NO

Effective Chamber Dashboard Reports (4/27/2017)

Presented by Jodie Perry, President, Richland Area Chamber of Commerce; Tony Felker, President & CEO, Frisco Chamber of Commerce, and Sarah Melby, ACCE Director of Information and Research

Link to presentation slides

Link to dashboard components handout

Federal Transit Funding at Risk (4/20/2017)

Presented by Geoff Anderson, President & CEO, Smart Growth America; Jeffrey Boothe, Chair, Capital Investment Grants Working Group, Executive Director, Community Streetcar Coalition, and President, Boothe Transit Consulting LLC; Mark Fisher, Chief Policy Officer, Indianapolis Chamber; and Adrea Turner, Director, Transportation for America

Link to presentation slides

Membership Statistics in Dynamic Chamber Benchmarking (4/19/2017)

Presented by Sarah Melby, ACCE Director of Information & Research, and Susan McGuire, ACCE Manager, Professional Development & Programs

Link to Membership Statistics DCB Guide

Cathi Hight Benchmarking Best Practices Webinar

From the Winner's Circle: 2016 Chamber of the Year Award Winners - Commerce Lexington Inc. (4/6/2017)

Presented by Amy Carrington, Director, Leadership Development, Commerce Lexington Inc.; Camden Skidmore, Vice President, Commercial Banker, WesBanco Bank; and Mark Turner, Chief Communications Officer, Commerce Lexington Inc.

Link to presentation slides

Addressing the Job Skills Disconnect Through Education Attainment (3/23/2017)

Presented by Jackie Butler, Vice President, Greater El Paso Chamber of Commerce; Tina Wirth, Vice President, Education and Workforce Development, JAXUSA Partnership; and Kathy Zandona, Senior Education Attainment Division Consultant

Link to presentation slides

From the Winner's Circle: 2016 Chamber of the Year Award Winners - Catawba County Chamber of Commerce (3/2/2017)

Presented by Lindsay Keisler, President/CEO, and Terra Bailey, Director of Marketing and Shareholder Relations, Catawba County Chamber of Commerce

Link to presentation slides

The Coming Jobs War, by Jim Clifton, from ACCE Bookstore

From the Winner's Circle: 2016 Chamber of the Year Award Winners - Vail Valley Partnership (2/23/2017)

Presented by Chris Romer, President & CEO, Vail Valley Partnership

Link to presentation slides 

Emotional Intelligence - Mental Skills for Chamber Success (2/9/2017)

Presented by Bill Marklein, Community Relations Director, Sheboygan County (WI) Chamber of Commerce

Link to presentation

From the Winner's Circle: 2016 Chamber of the Year Award Winners - Southwest Indiana Chamber of Commerce  (1/26/2017)

Presented by Christy Gillenwater, CCE, President & CEO, Southwest Indiana Chamber of Commerce; Joshua Armstrong, Downtown Alliance Director; and Justin Groenert, Director of Government Relations and Public Policy, Southwest Indiana Chamber of Commerce 

Link to presentation slides

Development Planning for Chambers (12/15/2016)

Presented by Amy Cortina, Senior Manager, Strategic Partnerships, Los Angeles Area Chamber of Commerce Foundation 

(No recording available; access presentation slides here)

The U.S. Chamber Accreditation Process (12/8/2016)

Presented by Ali Ehrlich, IOM, Director of Operations, Political Affairs and Federation Relations, U.S. Chamber of Commerce; Joe Henning, IOM, ACE, CAE, President & CEO, Aurora Regional Chamber of Commerce (IL), and Gary Mabrey, CCE, IOM, President & CEO, The Chamber of Commerce serving Johnson City (TN). 

Links to presentation resources:

-  Presentation slides

-  U. S. Chamber of Commerce accreditation page

Onboarding New Chamber Sales Professionals (11/17/2016)

Presented by Rebecca Wood, Member Services Director, Calgary Chamber of Commerce

Links to presentation resources:

-  Presentation slides

-  Job ad - Membership Sales

-  Sales activities spreadsheet

-  Prospect "board"

-  Link to purchase Remembership, by Kyle Sexton (from ACCE bookstore)

-  "Start with Why," TED talk by Simon Sinek

K-12 Innovation and Accountability (11/2/2016)

Presented by Christopher Shearer, Program Officer, Education Program, Hewlett Foundation; Liz Smith, Director of Policy and Research, Baton Route Area Chamber; and David Rattray, Executive Vice President, Education and Workforce Development, Los Angeles Chamber of Commerce

Link to presentation slides

Championing Health and Wellness: Three Approaches for Chambers (9/19/2016)

Presented by Rich Hadley, Education Attainment Division Consultant, ACCE, and President Emeritus, Greater Spokane Incorporated; and Sarah Melby, Director, Information and Research, ACCE

Link to presentation slides

The R's of Membership (9/8/2016)

Presented by Shari Pash, Founder, Strategic Solutions for Growth

Link to presentation slides

Immigration and Economic Development: A Regional Approach (7/20/2016)

Presented by Jason Mathis, Executive Vice President, Salt Lake Chamber, and Executive Director, Downtown Alliance; Kate Brick, Associate Director, State and Local Initiatives, Partnership for a New American Economy; and Mary Bontrager, Executive Vice President of Regional Workforce Development and Education, Greater Des Moines Partnership

Link to presentation slides

No More Events for Events' Sake (6/23/2016)

Presented by Shawna Burton, Executive Director of Engagement & Marketing, Greater Louisville Inc.

Link to presentation slides

Link to information about October 2016 Chamber Events Training Conference (check back for schedule and speakers in July)

Link to MacMillan decision tree matrix

Chamber Revenue Programs Survey with Chris Mead (6/9/2016)

Presented by Chris Mead, Senior Vice President, ACCE

Link to presentation slides

Mobilizing Employers to Upskill Their Employees (5/26/2016)

Presented by Bridget Netter, Director, Business Education Partnerships, Los Angeles Area Chamber of Commerce; Greg Laposa, Vice President, Education Strategies, St. Louis Regional Chamber; and Haley Glover, Strategy Director, Lumina Foundation

Link to presentation slides

From the Winner's Circle: Newnan-Coweta Chamber of Commerce (5/19/2016)

Presented by Candace Boothby, CCE, President and CEO, Newnan-Coweta Chamber of Commerce; and Mark Whitlock, CEO, Coweta County Chamber of Commerce

Link to presentation slides

From the Winner's Circle: Myrtle Beach Area of Commerce (5/5/2016)

Presented by Susan Phillips, Director of Marketing, Myrtle Beach Area Chamber of Commerce

Link to presentation slides

From the Winner's Circle: Greater Omaha Chamber (4/14/2016)

Presented by leadership of the Omaha Chamber: David Brown, President and CEO; Anne Branigan, Senior Vice President; and Sarah Moylan, Senior Director, Talent

Link to presentation slides

Proven Strategies for New CEOs (4/7/2016)

Presented by Todd P. Murphy, President, Jefferson (LA) Chamber

Link to presentation slides

Leadership Programs That Attract YPs (3/17/2016)

Presented by Richard Wintsch, Vice President, Leadership Development and Engagement, Greater Richmond Chamber of Commerce

Link to handout/presentation slides