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Webinar: Journey Maps that Improve Member Experiences

Date: April 11, 2019Time: 2:00 pm - 3:00 pm (ET)
Location:  ACCE Webinar via GoToWebinar
Contact: Susan McGuirePhone: 703-998-3572Email: smcguire@acce.orgLink: attendee.gotowebinar.com/register/6262296359239640587

Each of your members is on a journey to fulfill their expectations of their new chamber membership or renewal. Giving members the experiences they want requires seeing the journey through their eyes, regardless of their investment level or length of time as members. In the second of our two-part membership series led by organizational performance expert Cathi Hight, learn to use journey maps to onboard new members, increase engagement and build your chamber’s leadership pipeline. A recording of Part 1 of this series, on member personas, can be found here.

Register here! If you have questions, please contact Susan McGuire. All ACCE University webinars are recorded and posted on our webinar page.

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