Member Knowledge Exchange

A chart outlining how skills and responsibilities evolve across five career levels within the Member Services Department.

A bonus plan that rewards employees for exceeding expectations through a compensation package that is simple to understand and recognizes that staff functions in an environment that is driven and supported by team engagement. The chamber offers six quarterly bonus opportunities, along with an annual bonus.

A spreadsheet for evaluating the performance of the President/CEO on a variety of criteria such as knowledge, quality of work, problem solving, fiscal awareness, and more.

An overview of employee benefits, including a wellness program that provides employees with a $250 monthly reimbursement stipend for physical activities such as gym memberships, yoga, massage therapy, chiropractic care, personal training, and more.

A job description for the position responsible for serving as the Chamber’s second-in-command, providing internal leadership, operational oversight, and strategic support to ensure the successful execution of the Chamber’s programs and initiatives

A form for a mid-year performance evaluation conversation that supports open, two-way communication between employees and supervisors, emphasizing honest dialogue, reflection, and planning over rigid metrics.

An employee handbook that centers on people, culture, and principles. It is written in a conversational tone and groups the legal requirements in one section in the back. The manual includes a parental leave policy and a remote workplace policy.