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Chamber Executive Article Archive

Chamber Operations: The Art and Science of Effective Employee Feedback

Joan Cozarat, M.Ed., Ed.S., and Joseph W. Cozart, Sr., CAM

Why is it that so many managers put off giving feedback to employees—especially when that feedback is guaranteed to be useful and important to that employee’s performance? The answer could be one of a hundred reasons, but most of them are just excuses to avoid a potentially uncomfortable situation. As human beings, we naturally resist things that may hurt us or hurt someone else if we can help it.

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