Membership Development Division

Your dynamic resource providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development.

The Membership Development Division (MDD) resources include:

• membership development education, including programs offered at ACCE's Annual Convention and Sales Training Conferences.
• a regular e-newsletter with helpful information and trends affecting the discipline.
• the Circle of Champions Sales Contest and Lifetime Achievement Awards.

2019 Sales Mentorship Program Accepting Applications

In our 2019 Sales Mentorship program, experienced membership professionals will be matched with less seasoned peers to provide advice on best practices, a sounding board for sales challenges, and recommended resources on all phases of the sales process, goal setting, time management, sales style, and more. The mentor-mentee relationships will be self-governing, with each pair determining a schedule for calls and meeting based on their own schedules and goals.

We expect to work with from 8 - 10 mentorship pairs. Applications for both mentors and mentees are due by January 18, 2019, and the program will run from February – December 2019. There is no cost for the program beyond your ACCE membership dues.

More information for prospective mentors and mentees is below: 

• Mentor and mentee responsibilities and frequently asked questions
• Mentor application
• Mentee application

Questions? Contact Susan McGuire.

Sales Training Conference - Registration Open!

Our 2019 Sales Training Conference is scheduled for March 28-29 in Dallas, Texas.

• Register and book your hotel here. A conference agenda will be available in early February 2019.
• Check out presentations from past sales training conferences here.

Circle of Champions

Learn more about the Circle of Champions awards programs:

• Sales Contest
• Lifetime Sales Achievement Awards

Highlights for New Membership Professionals

• April 19, 2018 call for new membership sales representatives
• 2018 Sales Training Conference material:
  
  • Welcome to Chamber Sales! - presentation and handout
  • Finding Your Sales Formula and Fudging Through - presentation and spreadsheet
• The R's of Membership - recording and presentation slides
• Customer Care: The Key to Retention Success - recording and presentation slides
• Onboarding New Chamber Sales Professionals - recording and presentation slides
• Communicating Your Chamber's Value - recording, presentation slides, and blog post
• Articles from chamber membership consultant Cathi Hight
• And when you are ready for more - Membership Sales Chamberpedia page

Roundtable Calls

December 12, 2018 - Building an Ongoing Campaign

• Charleston Metro Chamber Accelerate 2 web page

October 3, 2018 - Bringing in Larger Members

• Economic & Community Development and Education & Workforce pages
• Young Professionals page
• Advocacy Sells presentation (from 2018 Convention)

May 14, 2018 - Dues Revenue Models

• Dues Models page

Feb 6, 2018 - Sales Challenges

• ACCE Job Board
• Sales Department Management page
• New Member Orientations page

Dec 6, 2017 - Mission-Based Sales

Sept 12, 2017 - Sales Closing Techniques

• Secrets of Closing the Sale (Zig Ziglar)
• The Sales Bible, New Edition: The Ultimate Sales Resource (Jeffrey Gitomer)
• How to Win Friends and Influence People (Dale Carnegie)

May 17, 2017 - Sales Tips from Sales Contest Winners

• Prospecting Funnel
• Cookbook Template
• Pre-call Strategy Meeting Request
• Membership Retention page

Feb 7, 2017 - Sales Tips from Sales Contest winners

Mar 16, 2016 - Ambassador Programs

• Ambassador Program page
• Ambassador Program samples
• National Association of Chamber Ambassadors

May 19, 2015 - Social Media

June 16, 2015 -  Membership Retention

Oct 22, 2015 - Use of Data in Membership Development and Retention