Membership Development Division

Your dynamic resource providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development.

The Membership Development Division (MDD) resources include:

• membership development education, including programs offered at ACCE's Annual Convention and Sales Training Conferences.
• a regular e-newsletter with helpful information and trends affecting the discipline.
• the Circle of Champions Sales Contest and Lifetime Achievement Awards.

Sales Training Conference - Registration Open!

Our 2019 Sales Training Conference is scheduled for March 28-29 in Dallas, Texas.

• Register and book your hotel here. A conference agenda will be available in early February 2019.
• Check out presentations from past sales training conferences here.

Circle of Champions

Learn more about the Circle of Champions awards programs:

• Sales Contest
• Lifetime Sales Achievement Awards

Highlights for New Membership Professionals

• New Membership Profesisional Roundtable: Investment Upgrades
  • Presentation slides
  • Sample engagement plan
• New Membership Professional Roundtable: Building a Pipeline
  • Ten questions to ask in prospecting meetings
• April 19, 2018 call for new membership sales representatives
• 2018 Sales Training Conference material:
  
  • Welcome to Chamber Sales! - presentation and handout
  • Finding Your Sales Formula and Fudging Through - presentation and spreadsheet
• The R's of Membership - recording and presentation slides
• Customer Care: The Key to Retention Success - recording and presentation slides
• Onboarding New Chamber Sales Professionals - recording and presentation slides
• Communicating Your Chamber's Value - recording, presentation slides, and blog post
• Articles from chamber membership consultant Cathi Hight
• And when you are ready for more - Membership Sales Chamberpedia page

Roundtable Calls

February 20, 2019 - Sales Compensation Strategies

• Bonuses and Commissions and Sales Department Management pages
• Dynamic Chamber Benchmarking information

December 12, 2018 - Building an Ongoing Campaign

• Charleston Metro Chamber Accelerate 2 web page

October 3, 2018 - Bringing in Larger Members

• Economic & Community Development and Education & Workforce pages
• Young Professionals page
• Advocacy Sells presentation (from 2018 Convention)

May 14, 2018 - Dues Revenue Models

• Dues Models page

Feb 6, 2018 - Sales Challenges

• ACCE Job Board
• Sales Department Management page
• New Member Orientations page

Dec 6, 2017 - Mission-Based Sales

Sept 12, 2017 - Sales Closing Techniques

• Secrets of Closing the Sale (Zig Ziglar)
• The Sales Bible, New Edition: The Ultimate Sales Resource (Jeffrey Gitomer)
• How to Win Friends and Influence People (Dale Carnegie)

May 17, 2017 - Sales Tips from Sales Contest Winners

• Prospecting Funnel
• Cookbook Template
• Pre-call Strategy Meeting Request
• Membership Retention page

Feb 7, 2017 - Sales Tips from Sales Contest winners

Mar 16, 2016 - Ambassador Programs

• Ambassador Program page
• Ambassador Program samples
• National Association of Chamber Ambassadors

May 19, 2015 - Social Media

June 16, 2015 -  Membership Retention

Oct 22, 2015 - Use of Data in Membership Development and Retention