Membership Development Division

Your dynamic resource providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development.

The Membership Development Division (MDD) resources include:

• membership development education, including programs offered at ACCE's Annual Convention and Sales Training Conferences.
• a regular e-newsletter with helpful information and trends affecting the discipline.
• the Circle of Champions Sales Contest and Lifetime Achievement Awards.

Circle of Champions

Learn more about the Circle of Champions awards programs:

• Sales Contest
• Lifetime Sales Achievement Awards

Sales Training Conference

ACCE’s annual Sales Training Conference is an opportunity for chamber professionals to learn the latest membership development tips, trends and techniques from some of the best in the biz. Read more here about the 2017 Sales Training Conference in the blog post on Sales Tales.

• 2018 Sales Training Conference presentation handouts (prior years also available)

Highlights for New Membership Professionals

• April 19, 2018 call for new membership sales representatives
• 2018 Sales Training Conference material:
  
  • Welcome to Chamber Sales! - presentation and handout
  • Finding Your Sales Formula and Fudging Through - presentation and spreadsheet
• The R's of Membership - recording and presentation slides
• Customer Care: The Key to Retention Success - recording and presentation slides
• Onboarding New Chamber Sales Professionals - recording and presentation slides
• Communicating Your Chamber's Value - recording, presentation slides, and blog post
• Articles from chamber membership consultant Cathi Hight
• And when you are ready for more - Membership Sales Chamberpedia page

Roundtable Calls

May 14, 2018 - Dues Revenue Models

• Dues Models page

Feb 6, 2018 - Sales Challenges

• ACCE Job Board
• Sales Department Management page
• New Member Orientations page

Dec 6, 2017 - Mission-Based Sales

Sept 12, 2017 - Sales Closing Techniques

• Secrets of Closing the Sale (Zig Ziglar)
• The Sales Bible, New Edition: The Ultimate Sales Resource (Jeffrey Gitomer)
• How to Win Friends and Influence People (Dale Carnegie)

May 17, 2017 - Sales Tips from Sales Contest Winners

• Prospecting Funnel
• Cookbook Template
• Pre-call Strategy Meeting Request
• Membership Retention page

Feb 7, 2017 - Sales Tips from Sales Contest winners

Mar 16, 2016 - Ambassador Programs

• Ambassador Program page
• Ambassador Program samples
• National Association of Chamber Ambassadors

May 19, 2015 - Social Media

June 16, 2015 -  Membership Retention

Oct 22, 2015 - Use of Data in Membership Development and Retention