Membership Development Division
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Membership development is a challenging and evolving profession. The Membership Development Division (MDD) is a dynamic resource, providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development. The division:
- serves as content consultants on sales and membership development education programming, including programs offered at ACCE's annual sales training conferences and convention.
- publishes a regular e-newsletter including helpful information and trends affecting the discipline, along with updates on ACCE educational and networking opportunities.
- oversees the Circle of Champions Sales Contest and Lifetime Achievement Awards.
LinkedIn discussion groups
If you haven't already registered on LinkedIn, you can do so here. We have several groups operating, including ACCE-Membership Sales and ACCE-Young Professionals Networking Group.
Circle of Champions
The Circle of Champions sponsors two sales awards awards programs: the annual Sales Contest and the Lifetime Sales Achievement Awards programs.
Resources
- 2018 Sales Training Conference presentation handouts (prior years also available at this link)
- ACCE Etour - January 2018 tour of ACCE website
- Chamberpedia (HERO) pages on Membership Management
- Membership Development Division eNewsletters
- Membership Division Update - February 2018
- Membership Division Update - November 2017
- Membership Division Update - September 2017
- Membership Division Update - July 2017
- Membership Division Update - May 2017
- Membership Division eNewsletter - February 2017
- Membership Division eNewsletter - December 2016
- Membership Division eNewsletter - July 2016
- Membership Division eNewsletter - June 2016
- Membership Division eNewsletter - March 2016
- Membership Division eNewsletter - October 2015
- Membership Division eNewsletter - July 2015
- Membership Division eNewsletter - May 2015
- Membership Division eNewsletter - February 2015
- Webinars
- Customer Care: The Key to Retention Success
- Membership Recognition series:
- Communicating Your Chamber's Value
- Tales of Renewal
- Effective Chamber Dashboard Reports
- Membership Statistics in Dynamic Chamber Benchmarking
- Benchmarking Best Practices with Cathi Hight
- Emotional Intelligence - Mental Skills for Chamber Success
- Onboarding New Chamber Sales Professionals
- The Rs of Membership
- No More Events for Events' Sake
- Chamber Revenue Programs Survey with Chris Mead
- Chamber of the Future: Defining Tomorrow (includes discussion of membership sales and retention plans)
- Next Generation Dues Trends: Live with Cathi Hight
- ACCE Circle of Champions and MDD Resources
- See also the ACCE University webinar page, which contains links to other webinars on membership and other topics.
- Previous 60 Membership Ideas in 60 Minutes webinar recordings
- Roundtable Calls
- February 6, 2018 Roundtable Call on Sales Challenges
- Chamberpedia Sales Department Management page
- ACCE Job Board
- Chamberpedia page on New Member Orientations
- Chamberpedia page on Ambassador Programs
- December 6, 2017 Roundtable Call on Mission-Based Sales
- September 12, 2017 Roundtable Call on Sales Closing Techniques
- Secrets of Closing the Sale (Zig Ziglar)
- The Sales Bible, New Edition: The Ultimate Sales Resource (Jeffrey Gitomer)
- How to Win Friends and Influence People (Dale Carnegie)
- May 17, 2017 Roundtable Call on Sales Tips from Sales Contest Winners
- Prospecting Funnel
- Cookbook Template
- Pre-call Strategy Meeting Request
- Chamberpedia page on Membership Retention
- February 7, 2017 Roundtable Call on Sales Tips from Sales Contest winners
- March 16, 2016 Roundtable Call on Ambassador Programs
- Chamberpedia Ambassador Program page and ambassador program samples (including samples discussed in roundtable call)
- National Association of Chamber Ambassadors
- May 19, 2015 Roundtable Call on Social Media
- June 16, 2015 Roundtable Call on Membership Retention
- Oct. 22, 2015 Roundtable Call on Use of Data in Membership Development and Retention
- February 6, 2018 Roundtable Call on Sales Challenges
- Resources for new membership professionals
- ACCE Chamberpedia Membership Sales page
- April 19, 2018 call for new membership sales representatives
- Other resources
- Welcome to Chamber Sales! (2018 Sales Training Conference) - presentation and handout
- Finding Your Sales Formula and Fudging Through (2018 Sales Training Conference) - presentation and spreadsheet
- The Rs of Membership - recording and presentation slides
- Customer Care: The Key to Retention Success - recording and presentation slides
- Onboarding New Chamber Sales Professionals - recording and presentation slides
Dynamic Chamber Benchmarking (DCB) - click here for information on how to use this survey platform to access Chamber membership information and statistics, and here to view our September 2015 webinar on DCB for membership professionals.
Join the Membership Development Division
To inquire about the Membership Development Division, email divisions@acce.org or call 703-998-0072 with your question. You can also update your profile status online to receive division communications.
