Membership Development Division

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Your dynamic resource providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development.

Membership Development Division (MDD) resources include:

Membership development education, including programs offered at ACCE's Annual Convention and Sales Training Conferences.
A regular e-newsletter with helpful information and trends affecting the discipline.
The Circle of Champions Sales Contest and Lifetime Achievement Awards.
Our annual sales mentorship program for newer sales professionals.

2021 Sales Conference - Join us!

Registration is open for our 2021 Sales Training Conference, to be held virtually on March 11 and 12, 2021. For curriculum and registration information, see our event page.

2020 Recordings and Resources

Find recordings of our 2020 all-division calls, webinars, and related resources here.

All-division roundtable calls:
- February 17 (telling compelling chamber stories), recording, saved chat, and business category prospect list
- January 27 (developing your chamber's value proposition and changing to a missional investment membership model), recording, saved chat, Knoxville Chamber one-pager
- November 18 (revenue and investor strategies for 2021), recording, saved chat, pre-bill letter, pre-pay infographic, Knoxville Path to Prosperity one-pager, Conway Area Chamber Pipeline Guidelines, Conway Area Chamber Pipeline Application
- October 21 (recruiting and engaging minority businesses), recording, saved chat, and Grand Rapids Chamber example
- August 25 (investment campaigns to support chamber mission), recording, presentation slides and saved chat
- June 23 (small chamber challenges), recording and saved chat
- May 28 (revenue models and non-dues revenue generation), recording and saved chat
- May 20 (forecasting revenue and non-dues revenue generation), recording and saved chat
- April 21, recording and saved chat
- April 1, recording and notes
- March 24, recording and notes
- February 19 (setting membership goals), recording and resource
Webinars:

New Chamber Sales Playbook, Part 3 - Retention, recording and slides
New Chamber Sales Playbook, Part 2 - Non-Dues Revenue, recording and slides
New Chamber Sales Playbook, Part 1 - New Sales, recording, chat, and resources
Affinity Programs Providing Revenue and Member Value, recording, slides, and resources
60 Sponsorship Ideas in 60 Minutes, sponsored by YGM Total Resource Campaigns, LLC, recording and notes
Selling in the Age of Covid, recording, slides, and resources
Monetizing Virtual Events, recording, slides, and resources
Motivating and Managing Your Sales Team in a Crisis, recording, slides, and resources
Demonstrating Member Value in a Crisis, recording and slides

- You will need to log into your ACCE account to access the above resources. If you can't remember your login information, retrieve it here.
Other resources:
- Weekly updates on chamber strategies and responses to COVID-19.
- Resource guide with relevant links, samples, and templates. If you have samples or information to contribute, or questions about available resources, please reach out to our AskACCE team.
- Best practices and templates for membership renewals.

Circle of Champions

Learn more about our Circle of Champions awards programs:

Highlights for New Membership Professionals

This collection of resources may be particularly helpful to membership professionals who are new to chamber membership sales or sales in general. Learn how to set yourself up for success, by understanding how to get referrals, build your pipeline, organize your time, schedule and run productive sales calls, and close confidently.
Our annual Sales Mentorship Program partners newer membership professionals with more seasoned counterparts from like-sized chambers, for informal advice and feedback. Applications for our 2021 program will open in December 2020. Questions? Contact Susan McGuire at smcguire@acce.org.