Membership Development Division

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Email smcquire@acce.org

Call 703-998-3572

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Your dynamic resource providing solutions for your everyday needs, strategies for long term initiatives and a continuing commitment to your professional development.

The Membership Development Division (MDD) resources include:

membership development education, including programs offered at ACCE's Annual Convention and Sales Training Conferences.
a regular e-newsletter with helpful information and trends affecting the discipline.
the Circle of Champions Sales Contest and Lifetime Achievement Awards.
our annual sales mentorship program for newer sales professionals. Applications for the 2020 program will be available in January 2020. The program runs from February - December. In the meantime, see our resources for new membership professionals below.

Sales Training Conference

Thank you to everyone who attended our 2019 Sales Training Conference in Dallas, Texas. You can also access presentations from past Sales Training conferences.

Circle of Champions

Learn more about the Circle of Champions awards programs:

Upcoming Events

Webinar: ACCE E-Tour Fall 2019, September 12, 2019, 2 – 3 pm ET. Whether you're new to ACCE or just want a refresher, join us for a tour of www.ACCE.org. Learn how to access our information library, sign up for e-communications, join a networking group, access our library of recorded webinars, and get information on our in-person trainings as well. To join live, register here.
Division-wide roundtable call, October 2, 2019, 12:30 – 1:15 pm. Join your Membership Development peers for this best practice-sharing roundtable conference call led by Kelly Fanelli, Membership Director at the Chamber of Commerce of the Palm Beaches. No pre-registration needed; for call-in information, see the ACCE event page.
Webinar: All Hands on Deck - Strategies to Maximize Member Engagement and Growth, October 10, 2019, 2 – 3 pm ET. In this webinar, membership consultant Shari Pash will explore ways that all chamber team members can contribute to member recruitment and engagement. Learn effective social media strategies, methods to high-quality prospect referrals, and how your staff can leverage your membership database to promote member engagement. No matter the size of your staff (2 or 20), you’ll get information how your entire staff can contribute to extraordinary membership sales and engagement. To participate, register here.
Division-wide roundtable call, December 4, 2019, 12:30 – 1:15 pm. Join your Membership Development peers for this best practice-sharing roundtable conference call led by Kristina O'Leary, Director of Membership for the Seminole County Regional Chamber of Commerce. Kristina will present and lead a discussion on how to inspire member referrals. No pre-registration needed; for call-in information, see the ACCE event page.

Highlights for New Membership Professionals

New Membership Professional Roundtable Series

Sales Training Conference Presentations
- The Proof is in the Process - presentation
- Welcome to Chamber Sales! - presentation and handout
- Finding Your Sales Formula and Fudging Through - presentation and spreadsheet
Webinar recordings

The R's of Membership - recording and presentation slides
Customer Care: The Key to Retention Success - recording and presentation slides
Onboarding New Chamber Sales Professionals - recording and presentation slides
Communicating Your Chamber's Value - recording, presentation slides, and blog pos