Certificate in Chamber Management
The chamber industry encompasses a variety of skills and knowledge. While many professionals learn on the job, ACCE’s Certificate in Chamber Management program provides flexible, on-demand education in essential subject areas. Whether you’re a seasoned chamber staff member or brand new to the industry, these modules can serve as foundational basics or topical refreshers. Completed individually or as a comprehensive course, the Certificate in Chamber Management series will build on industry competencies, providing professional growth for both your organization and your career. You also earn credit toward your CCE eligibility by completing the modules.
Operations & Finance
Budget & Finance | Human Resources | Organizational Culture
Get an overview of fundamental concepts around the operations of chambers of commerce and other nonprofit organizations. Our expert presenters provide insight into the budget and finance basics contributing to a financially healthy nonprofit and share best practices around human resource management and organizational culture.
Governance & Planning
Foundational Documents | Board Management | Strategic Planning
Learn the basic principles for the strategic leadership of a chamber or other nonprofit organization. Sessions provide insights into the foundational documents needed for a solid governance structure, review the function and responsibilities of a board of directors, describe effective board management strategies and introduce the strategic planning process.
Membership & Revenue Development
Recruitment | Retention | Revenue | Foundations
Gain ideas for messaging for the next generation, the importance of recruiting based on the individual motivations of prospective members, engagement and retention strategies, and ways to demonstrate a return on investment, even when members cannot attend events. Sessions also cover sales of sponsorships and non-dues revenue products and provide an overview of chamber foundations and fundraising.
Diversity, Equity & Inclusion
The Chamber Case | Understanding DEI | Peer Examples
This course provides a starting point for chamber professionals seeking to learn more and make effective changes around DEI in their work. Gain awareness and understanding of the differences between diversity, equity, and inclusion, the ties to economic growth and ways chambers like yours are engaged in impactful work around DEI.
Events, Programs & Communications
Events Basics | Inclusive Programming | Tell Your Chamber's Story
Learn the fundamentals of event planning, including budgeting, event sponsorship, considerations for ensuring inclusive events, and more, while also gaining insights and best practices to help you meet your chamber's communications goals.
Community Leadership & Advocacy
Public Policy | Economic Development | Education & Talent Development
In this course, gain a foundational understanding of basic principles underlying community leadership and advocacy. Sessions provide insights into advocacy and review the chamber's role in economic development and education & talent development.
Your Chamber Career
Introduction to the Industry | Develop Your Leadership Style
Learn about the dynamic nature of chamber functions, how they have changed and are still changing, and, most significantly, the role you play. You'll discover your personal leadership style, what it means to lead with emotional intelligence, and how to strengthen positive traits while addressing negative ones.
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