Human Resources

Many chambers provide talent attraction and workforce development services in the regions they serve. But finding and cultivating talent for your chamber remains a crucial and challenging task. While chambers often can't compete with the private sector on compensation, they can provide a strong organizational culture and mission-driven work where employees can make an impact in the communities they serve.

It is crucial for chamber leaders to stay up to date on the latest HR practices to promote positive work environments in order to retain top talent. Factors like professional development opportunities, flexibility, work-life balance are more important than ever.

With changing demographics in our communities, it is also vital that our chambers seek to develop a staff that reflects the demographics of the communities they serve. Chambers across the country are reviewing legacy processes and procedures and adopting more intentional policies to foster diverse and inclusive workplaces.

Sample Documents and Policies

Browse our Member Knowledge Exchange for sample policies and documents, including job descriptions, org charts, bylaws, strategic plans, employee manuals and more. Human Resources | Operations & Finance 

Webinar Recording: Cultivating Peace and Productivity in Your Workplace

Imagine a workplace where you and your team are not just surviving but thriving. Everyone is calm, composed and productive, even in the midst of tight deadlines, high pressure and stressful situations. Discover how you can make this possibility a reality in your workplace. In this webinar, participants will be introduced to BetterCulture’s 20 Tenets of Culture – powerful principles that lay the foundation for success at work and in life. Learn how these 20 core behaviors and attitudes can transform your workplace into a hub of positivity and productivity. Learn More

Employee Engagement Resource Guide

The 2025 Employee Engagement Survey conducted by ACCE is the first industry-specific endeavor to understand and transform chamber staff engagement. This report examines the current state of engagement among chamber professionals, presents data-backed strategies to strengthen it and shares sample policies from industry peers. Learn More

Certificate in Chamber Management: Operations and Finance

This course provides an overview of fundamental concepts around the operations of chambers of commerce and other nonprofit organizations. Our expert presenters provide insight into the budget and finance basics contributing to a financially healthy nonprofit and share best practices around human resource management and organizational culture. Learn More

More Human Resources Online Learning

ACCE's on-demand, online learning catalog contains more e-courses, webinar recordings and toolkits on human resource topics. Learn More