Membership Development

Membership development is a cornerstone of most dues-related organizations, including chambers of commerce. Skills relating to recruiting, tracking, engaging, and retaining members are important to membership development professionals. Often, membership team members have cross-team responsibilities, particularly around communications, marketing, and events.

On-Demand Learning

Browse the membership development section of ACCE's on-demand learning catalog to access educational programs, recorded webinars, peer roundtables, publications, toolkits, conference materials, and more. Learn More

Premium Content: Membership & Revenue Development Course

Membership and revenue development are cornerstones of most dues-related organizations, including chambers of commerce. As business models continue to evolve, resilient and diversified funding streams are also key to their long-term financial health and impact. Learn more.

Sales Coach Program

ACCE’s Sales Coach Program is a structured mentorship opportunity designed to support chamber professionals who are newer to membership sales and engagement. The program pairs each participant with an experienced membership professional (a volunteer coach) for six months of personalized coaching, peer learning and professional development.

The program runs April 15–October 15, and applications for the 2026 cohort are due March 31, 2026. Accepted mentees pay an application fee (Member: $300; Non-member: $750). Scholarships are available. Coaches participate at no cost.

Mentee Application

Coach Application

What to expect:

• Six monthly one-on-one virtual meetings with your assigned coach
• Goal setting and individualized support
• Three ACCE-led virtual sessions focused on best practices, discussion and Q&A
• Access to a private online portal and discussion group 
• Earn five CCE credits upon program completion

Questions? Contact JoAnna Dehler at [email protected].

Strategies for Membership Dues Increases

Costs are rising! What are your strategies around membership dues increases? In this webinar, our presenters discuss and lead a presentation on smart approaches for determining when and how much to raise dues, member communications strategies, the impact of dues hikes on membership retention, and more. Learn More

Membership Development Documents and Samples

Visit the ACCE Member Knowledge Exchange to browse a curated collection of sample documents, policies, marketing materials and more. Learn More