Benchmarking Operations

Chambers are frequently asked by their boards how their chamber compares with peers. ACCE has been helping chambers benchmark their operations and salaries for years. Chambers also work with the Net Promoter Score system of customer relationship analysis.

ACCE Resources

Additional Online Resources


Convention & Seminar Resources

  • Benchmarking for Improvement presentation handout, facilitated by Cathi Hight, at the 2017 ACCE Annual Convention.
  • Measuring Your Success presentation handout, facilitated by Jodie A. Perry, IOM, President, Richland Area Chamber of Commerce (Ohio), at the 2016 ACCE Annual Convention.

Videos, Webinars & ACCE U Resources

Chamberpedia Home | Operations | Benchmarking Operations

Last Updated: 10/18/2017