Benchmarking Operations

Chambers are frequently asked by their boards how their chamber compares with peers. ACCE has been helping chambers benchmark their operations and salaries for years. Chambers also work with the Net Promoter Score system of customer relationship analysis.

ACCE Resources

Additional Online Resources


Convention & Seminar Resources

  • Measuring Your Success - Presentation by Jodie A. Perry, IOM, President, Richland Area Chamber of Commerce (Ohio); Joe Unterreiner, President, Kalispell Chamber of Commerce, Convention & Visitor Bureau (Mont.); Marianne Virgili, President & CEO, Glenwood Springs Chamber Resort Association (Co.); Matt McCormick, President, Columbia Chamber of Commerce (Mo.). From the 2016 ACCE Annual Convention.

Videos, Webinars & ACCE U Resources

Chamberpedia Home | Operations | Benchmarking Operations

Last Updated: 9/10/2017

We want your input!  If you have links to add, changes to make, or comments about this page, please email