Human Resources

The human resource function is rarely the sole function of one person in a chamber of commerce. These resources are for those busy non-HR professionals who need help with this function.

Specific Human Resources Topics

• ADA Considerations
• Benefits
• Bonuses and Commissions
• Diversity and Inclusion
• Employment Contracts
• Hiring and Assessing
• CEOs
• Employees
• Operations
• Outsourcing
• Overtime
• Performance and Salary Reviews
• Personnel Policies
• Position Descriptions and Organization Structure
• Safety and Security
• Staff Retreats and Planning
• Succession Planning
• Working Smarter

General HR Resources

• Society for Human Resource Management
• SHRM's Policy Action Center and Overtime Regulations - The Action Center is a strong resource for staying informed on HR- related federal legislative proposals that Congress is considering.
• SHRM's HR Trends for 2016: What HR Needs to Know White Paper with lessons learned from 2015, applied to 2016 planning and evaluation to shape the workplace. (January 2016)
• Birnbach Success Solutions HR Resource Library
• The Business Case for a High-Trust Culture - Great Place to Work. Full report available here.
• ThinkHR - Members enrolled in ACCE’s 401K and group insurance plans have access to ThinkHR, through which you can get immediate help from HR experts via telephone or email, a large HR library, and 200 employee training courses. Contact ACCE's Benefits Team for more information, or to retrieve your username and password for ThinkHR.

Samples Library

• Bonus & Incentives examples
• Chamber Position Description examples
• Compensation examples
• Human Resources examples
• Performance Evaluation examples

Research & Surveys

• ACCE's QuickPolls including Human Resources (Nov 2016)
• ACCE's Dynamic Chamber Benchmarking survey platform which combines the Operations and Salary surveys. Upon participation, instant customized reports and comparisons are available for download with chamber statistics on revenue, expenses, HR/personnel, salaries, membership statistics, and more.
• Employee Job Satisfaction and Engagement: Optimizing Organizational Culture for Success - A 2015 research report by the Society for Human Resource Management (SHRM)
• SHRM/Globoforce Survey 2015 Employee Recognition Report - Annual survey conducted by Globoforce, in collaboration with the Society for Human Resource Management (SHRM) to elicit trends and insight from HR leaders and practitioners about their top workforce challenges and strategies to help address them.
• The Professionalism of Chamber of Commerce Staff, by Ali Crain, MS, CCE, IOM, KyACE, Kentucky Chamber of Commerce Executives Executive Director, July 2015

Convention & Seminar Resources

• Workplace Legislation Landscape - Presentation handout from Lauren Doroghazi, Senior Policy Associate, MultiState Associates Inc.; Tom Pierson, President & CEO, Tacoma-Pierce County Chamber. From the 2016 ACCE Annual Convention.

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Last Updated: 2/6/2017