Personnel Policies

As employers, chambers must keep up with state and federal government mandates normally set for small businesses and sometimes specifically for non-profits. But that leaves a lot of room for other policies and procedures chamber managers have found helpful in running their organizations.

HR Policies

ACCE's Samples Library - Policies and Manuals examples
ACCE QuickPolls on Human Resources from 2016 and 2012

Employee Manuals & Handbooks

Procedures Manual - Asheville Area Chamber of Commerce (N.C.)
Employee Alcohol Policy - Billings Chamber of Commerce (Mont.)
Policy Manual - Eastern Shore Chamber of Commerce (Ala.)
Personnel Manual 2014 - Greater Killeen Chamber of Commerce (Texas)
Employee Handbook - Longview Area Chamber of Commerce (Texas)
Employee Handbook - Los Angeles Area Chamber of Commerce
Employee Alcohol Policy - Mobile Area Chamber of Commerce (Ala.)
Personnel Policies and Procedures Manual - Roanoke Regional Chamber of Commerce (Va.)
Employee Handbook - St. Tammany West Chamber of Commerce (La.)
Human Resources: Conduct Certificate - Toledo Regional Chamber of Commerce (Ohio)
How to Develop an Employee Handbook - How-To Guide from SHRM.org
6 Policies You Need to Start a Strong Employee Handbook - Insperity guide
5 Little-Known Policies that Need to Be in Your Employee Handbook - Insperity guide
See more Employee Handbooks examples in ACCE's Samples Library.

Examples of Handbooks with Vacation Policies

Policy and Procedure Manual 2017 - Charlotte Chamber of Commerce (N.C.)
Paid Time Off Policy 2018 - Denver Metro Chamber of Commerce
Employee Handbook 2017 - Greater Louisville Inc. (Ky.)
Vacation Policy - Greater Omaha Chamber of Commerce (Neb.)
Employee Guidebook 2018 - Hampton Roads Chamber of Commerce (Va.)
Vacation Policy 2018 - Metro Atlanta Chamber
Employee Handbook - Salt Lake Chamber
Employee Handbook - San Diego Regional Chamber of Commerce
Paid Time Off Policy - San Diego Regional Chamber of Commerce

Workplace Violence and Safety Policies

Violence and Weapons Policies - Asheville Area Chamber of Commerce (N.C.)
Workplace Violence Policy - Danville Pittsylvania Chamber of Commerce, Inc. (Va.)
Workplace Violence Policy - Denver Metro Chamber of Commerce
Policy Manual - Eastern Shore Chamber of Commerce (Ala.) - includes section on safety
Employee Personnel Handbook - Greater Springfield Chamber of Commerce (Ill.) - includes section on workplace violence
Workplace Violence Resource Guide - Hyde Park Chamber of Commerce of Commerce (Ill.)
Employee Handbook - Longview Chamber of Commerce (Texas) - includes section on workplace violence

Employees & Conflict of Interest Policies

Employee Handbook 2017 - Michigan West Coast Chamber of Commerce - includes handling employee competing work interests/conflict of interest.
Conflict of Interest Form - Roanoke Regional Chamber of Commerce (Va.) - addresses competing interests whether an employee or board member.

Financial Policies

Board Approved Policies 2017 - The Billings Chamber of Commerce (Mont.) policy document includes membership policies, fiscal policies, and other policies such as mailing list agreement, conference center usage, and conflict of interest.
Financial Policies and Procedures Handbook - Bonita Springs Chamber of Commerce (Fla.)
Financial Policies and Procedures Manual - Chamber of Commerce Serving Johnson City/Jonesborough/Washington Counties (Tenn.)
Accounting Policies and Procedures Manual - Chamber of Schenectady County (N.Y.)
Additional Finance Polices are available from the U.S. Chamber of Commerce Best Practices collection from accredited chambers.

IT-related Policies

Cell Phone Policy - Anderson Area Chamber of Commerce (S.C.)
Technology Policy - Asheville Area Chamber of Commerce (N.C.)
Computer and Internet Use - Greater Louisville Inc. (Ky.)
Technology Plan 2017 - Greater Tampa Chamber of Commerce (Fla.)
Internal Policy: Information Systems - Montgomery Area Chamber of Commerce (Ala.)
Visit the Technology Management Chamberpedia page for more on IT resources.

Social Media Policies & Guides

Your Social Media Policy, the FTC and the DOL - Venable, Advertising Law - By Douglas B. Mishkin and Po Yi (10/27/2015), Venable, LLP
Technology Policy - Asheville Area Chamber of Commerce (N.C.), includes social media guidelines
Social Media Policy - Berkshire Chamber of Commerce (Mass.)
Social Media Policy - Chester County Chamber of Business & Industry (Pa.)
Social Media Policy - Greater Killeen Chamber of Commerce (Texas)
Social Media Policy - Greater Lehigh Valley Chamber (Pa.)
Employee Handbook - See the Social Media Policy & Guidelines section within the Employee Handbook from St. Tammany West Chamber (La.)
Social Media Guide for Employees - Tulsa Metro Chamber (Okla.)
See more Social Media Policies from ACCE's Samples Library and visit the Chamberpedia page on Social Media for more examples.

Flexible, Remote, Teleworking Policies & Info

Flexible Work Schedule and Telecommuting Policies - Detroit Regional Chamber
Flexible Scheduling Memo - Fond du Lac Area Association of Commerce (Wis.)
Chamber Talent Attraction Program - Greater Louisville Inc. (Ky.) has created a culture where top talent thrives through flexible and human-centered work options. Article by Kent Oyler, Chamber Executive magazine (Summer 2017)
Policy Manual - Vail Valley Partnership (Colo.); see Section 2 for VVP's Results Oriented Work Environment (ROWE) which involves a cultural shift away from managing by the 40-hour, 8am to 5pm workweek and toward giving employees more autonomy and control about where and when they work. See this blog post, Work Hard, Play Hard for more information on VVP's Results Oriented Work Environment (ROWE).
Telework Policy - Template
SHRM resources:

SHRM Research: 2016 Strategic Benefits―Flexible Work Arrangements
How to Manage Remote Teams Effectively - by Arlene S. Hirsch, SHRM article (Feb. 2017)

2017 State of the American Workplace - Gallup's annual report includes data on remote work environments and "helps leaders optimize their attraction, retention, engagement and performance strategies." See more articles from Gallup on remote workers.
Work Outside the Box - by Julia Judish, Associations Now (Feb. 2017)
An Action Plan for Staying Close to Remote Workers - by Mark Athitakis, Associations Now (Feb. 2017)
4 Benefits of Adopting Remote Employees - Syracuse University's Whitman School of Management (9/11/2015)
Avoiding Telecommuting Disasters - by Greater Durham Chamber of Commerce (N.C.)
Telecommuting Employees: How Nonprofits Can Avoid the Legal Pitfalls - Webinar from Venable LLC (9/14/2011)