Personnel Policies

As employers, chambers must keep up with state and federal government mandates normally set for small businesses and sometimes specifically for non-profits. But that leaves a lot of room for other policies and procedures chamber managers have found helpful in running their organizations.

HR Policies

• ACCE's Samples Library - Policies and Manuals examples
• ACCE QuickPolls on Human Resources from 2016 and 2012

Employee Manuals & Handbooks

• Procedures Manual - Asheville Area Chamber of Commerce (N.C.)
• Policy Manual - Eastern Shore Chamber of Commerce (Ala.)
• Personnel Manual 2014 - Greater Killeen Chamber of Commerce (Texas)
• Employee Handbook - Los Angeles Area Chamber
• Employee Handbook - Longview Area Chamber of Commerce (Texas)
• Personnel Policies and Procedures Manual - Roanoke Regional Chamber of Commerce (Va.)
• Employee Handbook - St. Tammany West Chamber (La.)
• Human Resources: Conduct Certificate - Toledo Regional Chamber (Ohio)
• Employee Alcohol Policy - Billings Chamber of Commerce (Mont.)
• Employee Alcohol Policy - Mobile Area Chamber of Commerce (Ala.)
• U.S. Chamber Best Practices webpage - scroll down to Human Resources for Personnel Policies from Charleston Metro Chamber of Commerce (S.C.) and Dalton Whitfield Chamber of Commerce (Ga.).
• How to Develop an Employee Handbook - How-To Guide from SHRM.org
• 6 Policies You Need to Start a Strong Employee Handbook - Insperity guide
• 5 Little-Known Policies that Need to Be in Your Employee Handbook - Insperity guide
• See more Employee Handbooks examples in ACCE's Samples Library.

Workplace Violence and Safety Policies

• Violence and Weapons Policies - Asheville Area Chamber of Commerce (N.C.)
• Workplace Violence Policy - Danville Pittsylvania Chamber of Commerce, Inc. (Va.)
• Workplace Violence Policy - Denver Metro Chamber of Commerce
• Policy Manual - Eastern Shore Chamber (Ala.) - includes section on safety
• Employee Personnel Handbook - Greater Springfield Chamber of Commerce (Ill.) - includes section on workplace violence
• Workplace Violence Resource Guide - Hyde Park Chamber of Commerce of Commerce (Ill.)
• Employee Handbook - Longview Chamber of Commerce (Texas) - includes section on workplace violence

Financial Policies

• Board Approved Policies 2015 - The Billings Chamber of Commerce (Mont.) policy document includes membership policies, fiscal policies, and other policies such as mailing list agreement, conference center usage, and conflict of interest.
• Financial Policies and Procedures Handbook - Bonita Springs Chamber of Commerce (Fla.)
• Financial Policies and Procedures Manual - Chamber of Commerce Serving Johnson City/Jonesborough/Washington Counties (Tenn.)
• Accounting Policies and Procedures Manual - Chamber of Schenectady County (N.Y.)
• Additional Finance Polices are available from the U.S. Chamber of Commerce Best Practices collection from accredited chambers.

IT-related Policies

• Cell Phone Policy - Anderson Area Chamber of Commerce (S.C.)
• Technology Policy - Asheville Area Chamber of Commerce (N.C.)
• Computer and Internet Use - Greater Louisville, Inc. (Ky.)
• Internal Policy: Information Systems - Montgomery Area Chamber of Commerce (Ala.)
• Visit the Technology Management Chamberpedia page for more on IT resources.

Social Media Policies & Guides

• Your Social Media Policy, the FTC and the DOL - Venable, Advertising Law - By Douglas B. Mishkin and Po Yi (10/27/2015), Venable, LLP
• Technology Policy - Asheville Area Chamber of Commerce (N.C.), includes social media guidelines
• Social Media Policy - Berkshire Chamber of Commerce (Mass.)
• Social Media Policy - Chester County Chamber of Business & Industry (Pa.)
• Social Media Policy - Greater Killeen Chamber of Commerce (Texas)
• Social Media Policy - Greater Lehigh Valley Chamber (Pa.)
• Employee Handbook - See the Social Media Policy & Guidelines section within the Employee Handbook from St. Tammany West Chamber (La.)
• Social Media Guide for Employees - Tulsa Metro Chamber (Okla.)
• See more Social Media Policies from ACCE's Samples Library and visit the Chamberpedia page on Social Media for more examples.

Flexible, Remote, Teleworking Policies & Info

• Flexible Work Schedule and Telecommuting Policies - Detroit Regional Chamber
• Flexible Scheduling Memo - Fond du Lac Area Association of Commerce of Commerce (Wis.)
• Policy Manual - Vail Valley Partnership (Colo.); see Section 2 for VVP's Results Oriented Work Environment (ROWE) which involves a cultural shift away from managing by the 40-hour, 8am to 5pm workweek and toward giving employees more autonomy and control about where and when they work.
• Telework Policy - Template
• SHRM resources:
• SHRM Research: 2016 Strategic Benefits―Flexible Work Arrangements
• How to Manage Remote Teams Effectively - by Arlene S. Hirsch, SHRM article (Feb. 2017)
• 2017 State of the American Workplace - Gallup's annual report includes data on remote work environments and "helps leaders optimize their attraction, retention, engagement and performance strategies."
• Work Outside the Box - by Julia Judish, Associations Now (Feb. 2017)
• An Action Plan for Staying Close to Remote Workers - by Mark Athitakis, Associations Now (Feb. 2017)
• Avoiding Telecommuting Disasters – by Greater Durham Chamber of Commerce (N.C.)
• Telecommuting Employees: How Nonprofits Can Avoid the Legal Pitfalls - Webinar from Venable LLC (9/14/2011)

General HR Policies & Resources

• HR, Governance, and Training resources from Birnbach Success Solutions
• Sample Employee Manual Index from Birnbach Success Solutions
• Sample Operating Documents from the Robert C. Harris Non-Profit Center
• Discrimination Claims in the Workplace are Evolving - the NonProfit Times (3/11/2015)
• When You Pay Non-Exempt Employees - from Venable LLP (April 2012)

ACCE’s Partner Resources from Insperity

• After an Employee Gives Notice or is Fired
• Documents Employees Should Receive Their First Week
• EEOC Compliance Policy
• Establishing a Workplace Violence Plan
• Nine Questions to Ask Yourself Before You Write Your Travel Policy
• Six Tips for a Successful Exit Interview
• What to Say and Not Say to Clients When an Employee Leaves
• When an Employee Resigns
• Find more Insperity Resources

Last Updated: 8/8/2017

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