Member Knowledge Exchange

A one-page overview of a leadership initiative that connects business leaders with key public officials to share information, discuss emerging issues, and strengthen collaboration to support a strong local business climate.

An assessment of board governance practices designed to inform board orientation, reinforce shared expectations, and strengthen leadership effectiveness.

A scorecard designed to help board members evaluate both the overall effectiveness of the board and their individual performance. Total scores correspond to one of four governance categories: High-Performance Governance, Strong Foundation, Growth Opportunity, or Governance Reset Needed.

A checklist that outlines the steps necessary to close the office and complete end-of-day operational procedures.

A crisis plan that provides a systematic approach to follow in the event of an emergency with an emphasis on safety awareness and preparedness in the work place.

A checklist designed to ensure all opening procedures are completed consistently at the start of each business day.

A presentation designed to orient board members to governance responsibilities, leadership practices, and strategic priorities that support the chamber's future direction.

A Key Performance Indicator (KPI) scorecard that monitors performance across key metrics, including Net Promoter Score (NPS), sponsorship revenue, membership growth, net income/loss, and cash reserves.

A document that details the procedures for the accurate and timely printing of monthly membership dues invoices in GrowthZone.

A document that details the procedures, workflows, and key responsibilities necessary to consistently manage events and programs involving multiple staff members.